Services for Organisations

SERVICES FOR ORGANISATIONS

Conflict Resolution including mediation of grievances

My first experience of mediation was as a part time volunteer back in 2001, broking peace between neighbours in conflict, so called 'neighbours from hell'. I secured my formal mediation qualification in 2002 and have had lots of conflict resolution experience since then.

With twin qualifications as a Transactional Analyst [CTA] psychotherapist and as a counsellor [MBACP], I am usually able to make empathic contact with the all the parties in disagreement despite their diverse perspectives. Feedback is that the parties experience me as impartial and feel that their point of view is at least understood – essential for successful conflict resolution.

Mentoring

As an established counsellor with many years' experience of managing organisations and with coaching skills credentials, I have been able to help many individuals from shop floor to boardroom, deal with personal and work issues.

What is mentoring?

The Concise Oxford Thesaurus definition of a Mentor includes –
'Guide, advisor, counsellor, therapist, confidante, tutor, coach'

A mentor's role is totally confidential and can include some or all of:-

Counselling and support.
Relationships advice
Someone with a different perspective to bounce ideas off
Help with difficult decisions and problems
Life coaching & career planning
Role play partner in practicing how to handle situations
Personal development and life skills coaching e.g.: -
- Relationship skills coaching
- Communication skills
- Self- confidence and assertiveness
- Handling difficult conversations, situations and people
- Conducting a disciplinary interview and giving difficult performance feedback
- Problem solving techniques

'A good mentor is a trustworthy ally in life and career, a source of knowledge, reassurance, strength, and inspiration'.

My Background

The last 20 years of my former career was in senior operational management positions with large organisations. During that time people and employment issues were 'bread and butter' activities as were staff development and training.
I am a former Fellow of the Chartered Institute of Management and earlier in my career I led the winning team in a national 'Young Managers of the Year' event organized by that organisation. I am also a former Fellow of The Chartered Institute of Logistics and associate member of the Institute of Personnel Management.
In 2001 established a private practice as a Mentor and Personal Coach. In 2002 I qualified to work as a Mediator. Subsequently I qualified as a Counsellor working with individuals, couples, and groups. In 2006 I qualified as a psychotherapist with an MSc in Transactional Analysis [TA].
In 2011 I qualified to practice EMDR in working with trauma resulting from accidents at work, road traffic accidents and other causes of Post Traumatic Stress.
Private life - Married with three daughters and five grandchildren. Resident in Hinckley Leicestershire. Hobbies: writing, walking our welsh terrier, holidays and gardening.

Employee Counselling & Support

I have a private practice as a Counsellor and Personal Therapist based in Hinckley in Leicestershire, midway between Leicester and Coventry. My work includes referrals from companies, specialist networks and occupational health teams. Referrals include clients with accident related Post Traumatic Stress, workplace stress and work related depression. I supplement Employee Assistance Programs [EAP] where a specialist referral is needed e.g. Post Traumatic Stress [PTSD].

Team Talks

Managing Anger
Stress Reduction [including relaxation techniques and thought stopping]
The Transactional Analysis [TA] Way of Understanding Self and Others
Conflict Resolution
Any of the topics mentioned in this website.

Please call me in confidence on Hinckley [01455] 612181 or 07812 859680

SERVICES FOR ORGANISATIONS

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